by Sada Saboor | Nov 1, 2022 | Values and Beliefs
Commitment to Quality Commitment to quality means expecting the best from ourselves and others. It is also the understanding that when we or others fall short, we commit to quickly identifying the things we will do differently next time to ensure the best results....
by Sada Saboor | Oct 1, 2022 | Values and Beliefs
Customer Service Is Our #1 Priority In today’s environment with instant communication, standing out requires an above-average commitment. Customer service efforts done right can produce endless relationships. All departments within our organization must work together...
by Sada Saboor | Sep 1, 2022 | Latest News
New Insurance, Condo Reforms: What it Could Mean for Your Roof Does the current condition of your condominium’s roof meet insurance renewal requirements under the new legislation? Condo Roof Inspection Reform Highlights: Following the tragic 2019 Surfside condo...
by Sada Saboor | Sep 1, 2022 | Values and Beliefs
The 24-Hour Rule We believe an outstanding customer service experience begins with responding to customers within 24 hours, our Construction and Service Teams’ availability to customers 24/7, and responding to all requests, texts, calls, and emails within the 24-Hour...
by Sada Saboor | Aug 1, 2022 | Values and Beliefs
Do What You Say You Are Going To Do Our success has been a result of us working together as a team and our reputation for doing the right thing: being honest, open, and reliable, even when no one was looking. This is how we’ve built and maintained our reputation for...
